The Customer Service/Barista position at Kraft Tea Bubble Tea offers a starting wage from $18 an hour, with both part-time and permanent contracts available. This entry-level position encourages applicants with no prior experience, making it ideal for those new to the workforce. Flexible scheduling—including holidays and weekends—caters to those seeking accommodating shifts or supplemental income.

What You’ll Do Each Day

As a Customer Service/Barista, your main task is preparing handcrafted teas and bubble tea drinks exactly to order. You will also help uphold hygiene standards by sanitizing surfaces and maintaining a clean work environment. Customer interaction is central to the role—taking orders, answering ingredient questions, and customizing drinks to preferences. You must be open to learning and taking direction, especially as recipes are adapted for each customer. At busy times, you’ll assist your teammates to ensure smooth store operation and satisfied customers.

Some Pros of the Position

One major benefit is the inclusive hiring process—you don’t need prior experience to be considered. Kraft Tea Bubble Tea provides hands-on mentorship, giving you practical skills and confidence from day one. Employees praise the workplace culture for its supportive environment and genuine opportunities for growth as the company expands. The customizable and health-conscious menu makes for engaging work as you build customer favourites and creative beverages. Finally, the reliable base pay and part-time options create attractive job stability and flexibility for students or those with other responsibilities.

Some Cons to Consider

The job can get demanding—weekends, evenings, and holidays may be needed, so flexibility is crucial. Fast-paced shifts and multitasking are part of daily life, which might feel overwhelming for some. As with many customer-facing roles, dealing with challenging individuals or handling complaints may occasionally be required. Since it’s an entry-level position, career advancement beyond a certain point may require initiative and patience. Finally, only shortlisted candidates will be contacted, so the application process may be competitive.

Final Verdict

Kraft Tea Bubble Tea’s Customer Service/Barista role is a promising opportunity for anyone looking for an entry into the service industry. The pay and flexible setup, combined with a caring training environment, make this suitable for early-career job seekers. If you value teamwork, enjoy personalising drinks, and want a secure part-time role without required experience, this could be a rewarding first or next career step.